There are times in your life that a friend can be more helpful than family. After a disaster is one of those times. No one wants to experience a fire or flood, or some kind of water damage that evolved over time. It’s no fun. It’s not your fault. And yet, it’s a hopeless feeling.
We get that. Restoration 1 of West Denver has seen that puzzled face too many times. It’s as if everything has come crashing down on you and you’re lost. Now what? It’s an empty feeling that turns the stomach.
We care. Deeply. It’s why we hired Steven Johnson. You won’t find a better person who will help guide your way out of whatever you’re facing. Steven is our Emergency Response Coordinator. He’s not fresh on the job. He’s been here a while. And before us, he worked with other companies involved in emergency response. Steven is Restoration 1’s first responder for commercial and residential emergencies. Whether the disaster involves a fire, sprinkler breakdown, busted pipes or any other emergency, you can count on Steven.
We actually hope you never have to encounter Steven. But know that if you do, he truly cares about what you are going through and will help point you in the right direction. When you don’t know who to call, what company can help or where to turn, Steven will be there. He can help find a hotel for your family, a place for your pets, and most importantly, help you deal with the human part of the disaster. You’ll have questions. . .and he’ll have answers – to all your questions. He’s also a doer – so he can help you get started.
Help you can count on. Steven will help explain what’s going on, who you will need to contact next, and what details you need to consider that are the furthest from your mind. He’ll remind you to take along things like medicine, important papers, and insurance contacts. He’ll help you approach your insurance agent with the right questions, and he’ll help you push back when it’s necessary. This is the time when others may want to take advantage of you, Steven can help you ask the right questions that will protect you from making decisions that may please the insurance company but aren’t for the best decisions for your situation.
Make no mistake. We are not in any way against insurance companies. We all need insurance for these circumstances. But insurance companies protect their business, just like any company would. But selecting “preferred vendors” is not always the right decision. Remember, the recommended vendor is in partnership with the insurance company. You need a company on your side.
Steven is former military – having spent time with the marine corps. He will act truly and correctly to provide the best possible information to you. He will leave the door open for you to make the decisions you are comfortable with. Expect him to facilitate the situation as best as he can. Expect top tier service.
Look Restoration 1 of West Denver up on Google. We are a family owned business that cares what our customers think of us and want to make things right. Know that we are more concerned about you and your family than getting the job when you’re faced with such turmoil.
Have questions? Please give us a call at 720-605-2994. We’re here to help.